Log In As Feature
This is a beta feature hidden behind a feature flag in February 2025 release. It will be available for general availability within the next month. As an administrator you can log in as a different user. Impersonation lets you see and use the platform like the selected user. This feature helps you provide effective support.
To use this impersonation mode, you need administrator access with the Manage User permission.
Using Log In As
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Navigate to the Administration > User List section.
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Select the user you want to impersonate.
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Click Login as this user.
A banner at the top of the screen indicates that you are in impersonation mode.
During Impersonation
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You see exactly what the selected user sees in their role
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You have access to the same features and data as the user
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Some administrative functions are not available
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To exit impersonation mode, click Exit Impersonation in the banner.
Security and Privacy
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Only certain administrators with special Manage User permission can use this feature
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No user passwords are required for impersonation
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User personal information remains protected